WEBVTT

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The SimpliSafe® Smoke and Carbon Monoxide Alarm Listener

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monitors a nearby third-party smoke

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and carbon monoxide detectors
by listening for their alarms.

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When three smoke or CO
alarm sequences are heard 

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it will trigger the alarm
for your SimpliSafe® system.

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If you're subscribed
to a professional monitoring plan

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your Listener will also be connected
to our monitoring center

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and will alert our agents

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when a smoke or carbon monoxide
detector is triggered at your home.

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The device is not intended
for commercial use.

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If you have hard wired detectors,
they're all interconnected,

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so you'll only need one Listener
for your entire home.

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But if you have battery powered detectors,

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you'll need a Listener for every detector.

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Before getting started,

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you'll need to have a Gen 3 Base Station already installed.

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You'll also need your own Phillips
head screwdriver and a drill

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with a quarter inch drill bit
when installing on drywall,

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or a 16th inch drill bit
when installing on wood or plaster.

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You may also want a ladder or step stool
when it comes time to mount the listener.

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First, let's add the Listener to your SimpliSafe® system.

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Open the SimpliSafe® app on your phone or tablet,

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and select the three bar menu
in the upper left corner of the screen.

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Choose Add Device or Camera from the menu,
and then “let's go” to get started.

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Next, select Smoke/CO Listener

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and follow the in-app instructions
to add the Listener to your system.

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Next, you'll want to choose a location for your Listener.

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It must be mounted within four inches
of the Smoke or CO detector

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that you want to monitor,

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with its microphone
grate pointing towards the detector.

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The device also needs to be
on the same surface of the detector

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in order to hear it.

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Your device comes with a card
that includes a four inch ruler.

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We recommend using that card
when finding a location for your Listener

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to confirm its distance away
from the detector you want to monitor.

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When you've identified a location
for the Listener,

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hold its mounting bracket in place
with its arrow

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pointing toward the detector,
and mark the drill holes.

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If you're installing the Listener
on drywall,

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you'll need to use wall anchors.

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To install the wall anchors

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drill pilot holes
using a quarter inch drill bit,

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then gently tap in the wall
anchors using a hammer or mallet.

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If you're installing the Listener on wood
or plaster,

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drill pilot holes
using a 16th inch drill bit,

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then hold the mounting bracket in place
with its arrow pointing

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toward the detector and secure it
to the surface using the included screws.

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After securing the mounting bracket
to the surface,

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you'll want to confirm
that it's properly installed.

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This is critical to ensure that
the Listener can hear your smoke detector.

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Confirm that the mounting bracket
is on the same surface as your detector,

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but it's no more than four inches away,
and that the arrow

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on the mounting bracket
is pointing toward the detector.

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Once you've confirmed that the mounting bracket is

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installed properly, you can place the Listener back on it.

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Align the triangles and twist the Listener
clockwise until it snaps into place.

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If the Listener is not seated correctly,
a red light will blink on the device.

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In that case, remove the device

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from the mounting bracket
and reinstall it by twisting it clockwise.

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If you continue
to see the red light on the Listener,

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make sure that the mounting bracket

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is flat on the surface
and check for overtighten screws.

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And that’s it. Your Listener is now set up and ready to use.

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If you have any questions
or need further assistance,

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visit us at support.simplisafe.com.